Case study: Quality Printers and Cartridges

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High Performance Work Practices are not just for big businesses.

Perth SME Quality Printers and Cartridges is a great example of how dynamic and enthusiastic a small team of 11 employees can be, given the right management.

As part of our High Performance Manufacturing Workplaces Study, we visited their workplace and interviewed their managers and employees. Director and co-owner Lisa Spark spoke to us about some unique practices they use such as:

  • Empowering employees to make decisions about their day to day work;
  • Setting financial targets for the team and offering rewards if they meet them, including offering the whole team a trip to Bali; and
  • Bringing their dog to work to create a fun, family environment.

Read more about Quality Printers and Cartridges here.

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One Response to “Case study: Quality Printers and Cartridges”

  1. QPC Announced As Leading The Future Of Manufacturing | QUALITY PRINTERS AND CARTRIDGES

    […] Quality Printers & Cartridges are so proud to officially announce that the University of Melbourne chose our company as a case study for Australia to demonstrate a workplace that engages in High Performance Work Practices in the manufacturing industry. The case study involved lengthy phone interviews and also a researcher (& photographer) spending the entire day onsite interviewing managers & team members to collate their findings to attribute to what makes the culture and workplace so successful. Their findings are to be used to help other companies implement the same or similar work practices to help them achieve a High Performance Work too. We thank the University of Melbourne very much for identifying Quality Printers & Cartridges as a leader in the manufacturing industry and of course our brilliant team who make coming to work so enjoyable each day. It takes team work to make the dream work. You can read the case study by clicking here […]


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